How you can have your say
Please fill out the survey below to give your views. The survey will be open until 14 March 2022.
Click here to take the survey
Click here for an easy read version of the survey
If you are unable to complete the survey online, please contact the Patient Advice and Liaison Team via:
- Freephone: 0800 218 2333
- Email: MLCSU.customercarelancashire@nhs.net
You can also contact the team to request the survey or this document in a different language or format such as large print or easy read.
What happens next
How we will use your feedback
All the feedback we receive will be shared with our GP practices in Sefton. They will look at their individual results to inform how they will operate in the future based on your experiences and what is possible to change in their practice.
Your practice will discuss the survey results and how it is responding to them with its patient participation group.
We thank you in advance for taking the time to take part in our survey.
As the pandemic continues, we would also like to take this opportunity to thank you for your ongoing patience and support, and for continuing to wear face coverings and following social distancing when visiting the surgery and all other NHS services to keep the most vulnerable safe.
Your continued patience and kindness to our practice teams is also greatly appreciated. Staff are working hard to support patients at a time when they are busier than they have ever been before. So, if services take a little longer to access than normal, rest assured that the whole practice team is there to help and working as hard as possible to get to you.
Find out more
Click on the links below to find out more about how you can comment and how to request any support you may need to take part:
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Introduction
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The current picture
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Why we need to change
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What could change
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How you can have your say
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Data protection statement
You can also find all this information in a single downloadable booklet.