How we use your views

Your ideas and experiences about healthcare help us to make sure your local NHS is the best it can be.

We are committed to ensuring that our work is led by our residents, from gathering your feedback in engagement exercises, events and networks, to using local data to inform our decisions about where to focus our work.

Here are some examples of how your views, feedback and experiences have informed our work and local services.


Port of Liverpool workers get COVID-19 jabs

Tuesday, November 2, 2021

Alongside the Sefton Public Health Team, we were invited by Peel Ports to the Port of Liverpool to vaccinate those working there who had not yet been able to get their vaccinations elsewhere.



Strengthening our Patient Participation Group network

Monday, January 20, 2020

From speaking with Healthwatch Sefton, our residents and GP practices, we know that running successful patient groups in local surgeries can be difficult, so we have begin a programme to support their development so more of our residents can get involved.


Our reasonable adjustment and disability guide

Monday, December 16, 2019

We know from working with national, regional and local disability organisations that there is a significant gap in the NHS in carrying out ‘reasonable adjustments’ to enable people with a disability to engage effectively with their health services.



Prevention of diabetes

Wednesday, May 29, 2019

How we worked with NHS England, Public Health England and Diabetes UK to roll out the NHS Diabetes Prevention Programme (NHS DPP).



Raising better awareness of local talking therapy service Access Sefton

Wednesday, March 6, 2019

After speaking with local residents we established that there was a general lack of awareness in the area about where to go locally to get support for mental health conditions. As a result we came up with a joint communications campaign with Access Sefton to raise better awareness of their talking therapy service.