Other organisations providing support and information

There is a wide range of often independent and charitable organisations who offer advice, resources and support for you and the people you care for.

These organisations often specialise in providing tailored information for people with specific communications or information requirements relating to things like disability, ethnicity, gender or age.    

You can get help from them at any time but many are offering specific coronavirus support or advice during the current pandemic.

You can also find coronavirus information in alternative formats and translated in to different languages on our website here.

The table below brings together some of these organisations that can help but it is not exhaustive. 



Type of support provided 

How to access

Relay UK

Relay UK helps people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service 


Ask Listen Do

Ask Listen Do is a project led by NHS England that supports organisations to learn from and improve the experiences of people with a learning disability, autism or both, their families and carers when giving feedback, raising a concern or making a complaint. It also makes it easier for people, families and paid carers to give feedback, raise concerns and complain.


Sign Health

Sign Health produces regular British Sign Language versions of the latest COVID-19 government guidance


Royal Institute of Blind People (RNIB)

RNIB is working with the government, NHS and businesses to ensure information is accessible


Contact RNIB about inaccessible information here: campaigns@rnib.org.uk

Find information about how to make your information accessible here.


Galloways is a local charity with an office based in Southport offering advice and information regarding sight loss.


Irish Community Care

Irish Community Care is a registered charity, which exists to identify and respond to the needs of both the Irish and Irish Traveller communities, through offering and developing professional and culturally sensitive services.


Public Health England (PHE)

Public Health England is uploading audio, large print and information in other languages on the national coronavirus guidance



Mencap provide advice and support on coronaivirus for people with neurodiversity or learning disabilities. 



Macmillan provides the latest coronavirus information and guidance for people living with cancer 



Mind is a national mental health charity, providing practical advice and support on mental wellbeing and coronavirus


The Mental Health Foundation 

The Mental Health Foundation is a national mental health charity providing  support on mental health and wellbeing


Doctors of the World

Doctors of the World provide coronavirus advice in 43 languages


Liverpool Community Development Services (LCDS)

LCDS is a service designed to support Liverpool's BME communities improve and understand mental health issues affecting them. 


The BME Community Development Work Project - Sefton CVS

The project works in partnership with others to tackle discrimination and inequalities in the way health and social care services are delivered. 


BME Community Development Service - SHAP

The service is delivered by SHAP to tackle discrimination in the NHS and mental health services and to address poor access by BME communities. 


Migrant Help UK

Migrant Help protect people affected by displacement and exploitation. 


Sickle Cell Society 

The Sickle Cell Society provides general information and guidance on coronavirus and sickle cell disorder. 


Thalassemia Society

The Thalassemia Society provides guidance for people diagnosed with thalassemia. 


Royal College of Obstetricians & Gynaecologists

Find resources for pregnant women and their families. 



Find resources and support for the LGBT community. 


Citizens Advice Sefton

Provide free, impartial, confidential advice to help people solve legal, financial, benefit, employment, housing, consumer and other problems. 


People First Merseyside

People First Merseyside is a self-advocacy organisation run by and for people with learning disabilities. Find out more about their projects and access their easy read resources on their website here.