Current picture - how your GP practices have been working

At the start of the pandemic NHS England and Improvement required your practice put a range of measures in place to make sure services could continue safely, protecting patients and staff. We call these measures ‘triage’. You can read more about triage measures and why they are still important here.

Primary Care 24 took extra steps to make sure its practices could cope with the pandemic and that they could continue to provide patients with the care they have needed. These extra steps have seen six practices in south Sefton temporarily joining together in pairs to work as one:

Seaforth Village Surgery is working with Litherland Practice
Netherton Practice is working with Thornton Practice
Crosby Village Surgery is working with Crossways

By pairing up, the practices have been able to bring their staff together on one base. It has meant temporarily closing Seaforth, Netherton and Crosby Village practices. Seaforth and Netherton have been operating as COVID-19 vaccination centres for some of the time that they have been closed for face to face GP appointments.

What this has meant for you

If you are registered with Seaforth, Litherland or Crosby Village practices any appointments that you have needed since the start of the pandemic have been over the phone or by video. Or, if you have needed to be seen in person, your face to face appointments have been held at the following locations:

Seaforth Village Surgery patients are seen at Litherland Practice
Netherton Practice patients are seen at Thornton Practice
Crosby Village Surgery patients are seen at Crossways

Importantly, if you are a patient at any of these six practices you can still expect all the other services your practice would normally offer including:

Accessing services online if you choose
Being offered a home visit if you need one
Getting your medication delivered to your nominated pharmacy

And:

You can still contact your practice on its usual telephone number
You continue to have services provided to you by familiar staff from your practice who are part of a bigger single team